Returns & Exchanges
We want you to love your glow, which is why we offer a 90-day money-back guarantee on all Nood devices. If you are not completely satisfied with your results, our team is here to help you navigate a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Prepare the Package
Carefully pack your Nood device and any included accessories in the original packaging to ensure they arrive safely back at our warehouse.
- 3.Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.