Frequently Asked Questions

Everything you need to know about your Nood beauty journey.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Are Nood products cruelty-free and vegan?

Yes, all Nood products are 100% vegan and cruelty-free. We never test on animals and ensure our suppliers adhere to the same ethical standards.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund.

Can I use Nood products on sensitive skin?

Our formulas are designed with clean, gentle ingredients suitable for most skin types. However, we always recommend performing a patch test before full application.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.